- Packaging
Packaging
Collecting and returning
Packaging
A smooth delivery starts with proper, durable transport packaging. Standard packaging that protects your products optimally, brings them to their destination and also enables efficient transport. At Royal FloraHolland, you will find the packaging that suits your product and your customers’ needs: for flowers and plants, single-use recyclable or multi-use and to rent or purchase.
Packaging card
The packaging card enables you to send notifications regarding returns and collections of packaging at the depots at our locations. Transporters can also use this packaging card to collect and return packaging on behalf of all of your customers for whom you provide the transport of packaging. The authorizations that have been registered with us are linked to this packaging card. We recommend ordering packaging cards for all of your employees. You cannot collect packaging without a packaging card. The packaging card is free of charge. We may charge a fee when the card is lost.
Price and payment
The code and price list of auction packaging offers an overview of all packaging codes and corresponding prices (excluding VAT). The commodity markets are currently so disrupted that we expect to make price changes more frequently than you are accustomed to. We always communicate price changes through our website and digital newsletter.
Stock
Transfer or correction
A transfer form is required when transferring multi-use packaging. You can request this form at contactcenter@royalfloraholland.com. You will receive the form within two working days. It is not possible to transfer single-use packaging.
If you want to have a transaction corrected regarding packaging returned to or collected at the depot,
then please send an email or Whatsapp to the Customer Contact Centre. Also provide the following information:
- The correction regards which location?
- Does it regard collected or returned packaging?
- What date was the packaging collected or returned?
- The correction regards which ticket number/transaction number? (Preferably send the relevant ticket as attachment)
- What must be corrected?