- CC containers
CC containers
CC containers
Quick delivery to your customers begins with the proper logistic resources. That is why CC containers are available to you at all of our auction locations. These narrow trolleys are particularly suitable for transporting plants. You can easily retrieve and return these containers and pay only for use, any storage and handling.
Availability of CC containers
During the peak period, you can view the current information regarding the availability of CC containers and material at the Royal FloraHolland locations
CC containers balance
As a consequence of the privacy law, the Customer Contact Centre cannot provide you with any information about your balance.
You can easily access this information yourself through the 'Logistic Supplies Online' service in the ‘My Royal FloraHolland’ environment. Logistics Supplies Online enables you to view all transactions, as well as the real-time balance of your CC containers and lock plates, at any time. You can easily enter into a subscription through your 'My Royal FloraHolland’ environment.
CC container without label or with defect label
You received a CC container without label via Royal FloraHolland
When receiving CC material, you check yourself that the CCTAG5 label is present and of the proper quality. If you or your transporter identify deviations, you/your transporter report them immediately to the relevant Royal FloraHolland employee. When the CC material leaves the docks, the right to claim expires.
You have a questionable/illegible or damaged label
Send questionable/illegible and damaged tags immediately to Container Centralen with this form.
What measures does Royal FloraHolland take against fake CCTAG5 labels?
Royal FloraHolland has taken a number of measures to stem the influx of fake CCTAG5 labels.
Collection and distribution
You can collect and return properly functioning CC containers and shelves at all of our locations. Make sure that you always show your proof of identification and have the other required documents with you.
Defective CC material
Return or exchange all your non-functional (broken) CC bases, shelves and uprights at a Container Centralen depot at the Royal FloraHolland CC depots in Aalsmeer, Naaldwijk and Eelde. This is also possible in the vicinity of VRM (this repair depot is located in Venlo) and the Container Centralen repair depot in Hazerswoude-Dorp.
Transfer and correction
Transfer CC material
The Premium subscription from Logistic Supplies Online enables you to order and transfer online CC containers and shelves. You can enter into a premium subscription through your 'My Royal FloraHolland’ environment.
If you do not want to subscribe to this service, then you can also transfer CCs through a web form.
For each transfer you pay a surcharge and transfer rate per base/ plate. You will find these rates in the rate overview Logistic Supplies under 'Transfer CC-Container'.
- If a correction is required on CC material that you collected or returned through a depot, then you can report it at the Customer Contact Centre. Because the correction must first be evaluated, we request that you email the following information to contactcenter@royalfloraholland.com
- The correction regards which location?
- Does it regard a collection or return of base units and/or plates?
- What is the date and time of collection or return?
- What is the ticket number of the collection or return receipt? (As stated on the product statement or auction clock invoice)
- What is the error and how should it be corrected?
- Who collected/returned the CC material?