Certainty about your purchases
You want the assurance that the products you purchase will meet your expectations and bloom beautifully in living rooms. This is why we work continuously to improve our quality policy.
Reliable product information
As a buyer, you want the best possible buying experience. Reliable product information and photos are, therefore, essential to ensure a reliable digital platform, especially as inspections are often carried out digitally these days rather than physically prior to the auction. Good, clear information about a grower’s flower and plant listings improves your buying experience and ensures optimal pricing for growers. It doesn't matter whether you buy on the auction clock or directly through Floriday; you want to be sure that you get the product you’re expecting. If a product fails to meet expectations, we’re here to help you with your complaint.
Services
Quality Index
Reliable supply information is the basis for a good relationship between growers and buyers like yourself. We maintain scores for all growers in the Quality Index (QI). This also indicates how reliable the supply information is from each grower. Growers are assigned a score based on their reliability: A (high), B (medium) or C (low). The Quality Index is a tool to help you, the buyer, select flower and plant lots.
Services
RFH photo
As a buyer, you want to receive what you’re expecting. With RFH photo, Royal FloraHolland’s photo app on Floriday, we can guarantee this. High-quality product photos of your flower or plant lots and detailed photos of each flower or plant give you a good preview of the flowers or plants. The connection to Floriday also makes it easy to publish these photos in your own online shop.
Services
Image Bank
Want to provide your customers with representative photos of your current assortment quickly and efficiently? Use our Image Bank. Here, you will find photos of all the products you purchase in one central place. It’s quick and easy to transfer them to your own online shop, saving you time and money because the Image Bank is free.
Product complaints
As a buyer, you want the flower and plant lot you bought in the morning to reach your customers as soon as possible. It goes without saying that you want them to receive exactly what you ordered. Sometimes, the quality or grading of a purchased lot does not match what you expected based on the supply information. If this happens, we will be happy to help you resolve this.
Contact
We are happy to answer all your questions
Get in touch with us.