Customer rates
Welcome to the Customer tariffs page. Here you will find all information about the tariffs for 2025. First, the most important tariff changes are listed, and then you can see the new tariff models by topic.
Tariffs 2025
We would like to inform you about the most important rate changes that will apply to you as a buyer on the Royal FloraHolland platform as of January 1, 2025:
- The “registration fee customers” for direct flows will be replaced by a “marketplace fee” of €1000 for main numbers and €500 for sub-numbers.
- Service charge for direct flows is increased by 0.03% point (the existing volume discount remains)
- The suspended service charge for direct orders ordered and/or financially settled through Floriday is extended.
- The transaction levy for purchases on the clock goes from €1.75 to €1.85 per transaction (the discount is increased by €0.03).
- There will be a differentiation in rates per time slot Select Delivery:
- Standard time slot 06:00-12:00 no surcharge
- (Peak) Time slot 06:00-11.00 +€0.25
- Time slot 10:00-13.00 -€0.25
- Time slot 11:00-15:00 time slot: -€0,50
- Standard time slot 06:00-12:00 no surcharge
- Rates for various transport packaging increase due to, among other things, the harmonization of kick-back to €0.01, for all transport packaging that currently has a kick-back rate.
- Daily rate of storage CC container changes to €0.075 and storage CC shelves to €0.019. Handling CC base will become €0.093 and of a CC shelves €0.031.
- Rental rates for box and office space will increase by 3.7% (CPI index) as per contract.
- Energy rates will be reduced and the introduction of a grid tax rate, graduated energy rate will be dropped.
- All other rates will be increased by an average of 4.0% (according to DPI index).
All applicable rates in 2025 for our services can be found below by subject.